Find out about compensation Registered in England under number: 06574965. You can support quality journalism by turning off ad blocker or purchase a subscription for unlimited access to The Hindu.Subscribe to Morning Filter & Evening Wrap newsletter You cannot have more railcards than passengers You could also get a refund if you’ve been ill and haven’t been able to use your season ticket for more than four weeks. It also applies if you have begun your journey but are unable to complete it due to a delay or cancellations.If it is a single or return Smart ticket, please use the online We can't give you a refund if you manage to get on another or a later train. As we fight disinformation and misinformation, and keep apace with the happenings, we need to commit greater resources to news gathering operations.
If you have not heard from us within 28 days of submitting a refund application, please get in touch and we will investigate your enquiry. This offer is valid for tickets booked on southernrailway.com for any journey and for travel on any train operator, for the following ticket types: The money back guarantee does not apply to any tickets purchased on The Key Smartcard.2.
Registered in England under number: 06574965. The Southern Railway having cancelled hundreds of express trains due to the COVID-19 lockdown from March 22 to August 12, has refunded ₹44.50 crore with the State's share being ₹28 crore. Southern Railway has refunded ₹46.48 crore to passengers through its Passenger Reservation System (PRS) counters in the State. Southern is a trading names of Govia Thameslink Railway Ltd. It has helped us keep apace with events and happenings.The Hindu has always stood for journalism that is in the public interest. If you need help using our machines or finding the right ticket, ask a member of staff for assistance where possible. We have been keeping you up-to-date with information on the developments in India and the world that have a bearing on our health and wellbeing, our lives and livelihoods, during these difficult times.
It covers tickets on Great Northern, Thameslink, Gatwick Express, Southern and other trains.This means your tickets won’t be issued until you collect them – so if you can’t travel for any reason, we can easily refund you.If you chose to collect your tickets at the station but didn’t pick them up, all you need to do is You have 28 days to ask for a refund after the expiry date on your ticket.The way we refund you will be based on how you paid. There is no limit to the number of times you can apply for a refund under the money back guarantee so long as the tickets you bought online via southernrailway.com are Anytime, Anytime Day, Off-Peak, Off-Peak Day, or Super Off-Peak Day tickets9. You don’t need to give a reason.If you bought your tickets from another Train Operator, sales office or website, you should contact them for your refund. This means you can collect only the tickets you need and the rest will still be covered by the money-back guarantee. Train delayed or cancelled? Read frequently asked questions on buying tickets
To apply for a refund of your ticket please view our If you do collect your tickets from a Ticket On Departure or Ticket Vending Machine at the station, then standard refund rules will apply and you will be charged the normal £10 refund administrative fee per booking. So if you don’t know whether you’ll need all your tickets, you can book each part of your trip separately. A South Western Railway station, at the ticket office or from one of our ticket machines. It’s easy to get your money back on most bookings.Plans can change, and it’s fine to change your mind – and we’ll give you a full refund when you do.You’re covered by the money back guarantee if you buy any of these tickets from us online:This includes tickets for children and discounted railcard tickets. Southern Railway Refund of ticket fares for trains cancellation on account of COVID-19 1) In pursuance of Railway Board’s instructions, Southern Railway is arranging full refund to ticket fares for trains cancelled after 22/03/2020 on account of COVID-19 Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. It’s a support for truth and fairness in journalism. Otherwise, when you collect your tickets from the machine in the station for your first trip, it will give you all the tickets for all the journeys you booked so invalidating them for the money back guarantee6. All rights reserved worldwide.